First take a look at Google Advertisements’ enhanced customer support

Google Advertisements has began rolling out its paid buyer assist service for small companies.

PPC knowledgeable Natasha Kaurra noticed the brand new function on her account for the primary time and determined to supply a sneak preview of what it seems like on X (previously often called Twitter).:

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As you’ll be able to see within the picture above, the improved customer support pilot is positioned in a field to the precise of the Google Advertisements display.

To guide a one-on-one session with a Google Advertisements rep, you merely must click on on the icon and pay a set charge of $50 per name.

Nevertheless, the brand new instrument continues to be in beta and so just isn’t but obtainable to everybody.

Why we care. Small enterprise house owners utilizing this system can get specialised recommendation quicker through the use of this premium service, which has traditionally solely been accessible to Google Advertisements’ greatest shoppers.

What’s subsequent? Google will gather suggestions from individuals. In time, Google hopes to roll the service out to extra small- and medium-sized companies. A Google spokesperson stated:

  • “These adjustments are a part of a long-term technique that we’ll be constructing on over time, testing, and studying as we go.”

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In regards to the writer

Nicola Agius

Nicola Agius is Paid Media Editor of Search Engine Land after becoming a member of in 2023. She covers paid search, paid social, retail media and extra. Previous to this, she was website positioning Director at Jungle Creations (2020-2023), overseeing the corporate’s editorial technique for a number of web sites. She has over 15 years of expertise in journalism and has beforehand labored at OK! Journal (2010-2014), Mail On-line (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Solar (2018-2020). She additionally beforehand teamed up with website positioning company Blue Array to co-author Amazon bestselling guide ‘Mastering In-Home website positioning’.